Digital, Creative & Business
Microsoft Outlook
Email, calendar and task management for professional communication.
View prospectus
Programme rationale
Email, calendar and task management for professional communication. The programme is structured for learners who need practical, assessable capability they can connect to real responsibilities while continuing work or other commitments.
Programme at a glance
Around 4 weeks of guided study, with weekday evening or weekend sessions and short practical tasks between sessions.
| Unit | Study block | Module |
|---|---|---|
| 1 | Week 1 | Email management, folders and search |
| 2 | Week 2 | Calendar scheduling and meetings |
| 3 | Week 3 | Contacts, tasks and notes |
| 4 | Week 4 | Rules, signatures and productivity tips |
Target audience & entry requirements
Target audience
- • Learners, freelancers, entrepreneurs and small-business owners developing practical digital or creative skills.
- • Staff who need stronger digital production, communication or office skills for their current role.
- • School leavers and graduates building an evidence-based portfolio for further study or entry-level opportunities.
Entry requirements
- • Open to all learners; no formal qualification required.
- • Access to a phone, tablet or computer for online and blended study.
- • Commitment to attend sessions and submit assignments on time.
Learning outcomes
By the end of the programme, learners should be able to:
- Manage a professional inbox
- Schedule meetings and shared calendars
- Automate common mail tasks
Detailed modules
Each module below follows this programme’s published syllabus and contributes to the final practical work.
- 1
Email management, folders and search
Week 1Develop practical capability in email management, folders and search, linking roles, resources, decisions, accountability and review.
What you cover
- Roles, responsibilities and decision points in email management, folders and search
- Planning tools, coordination arrangements and documentation
- Implementation monitoring, accountability and improvement
Assessed work: Draft a usable plan, workflow or decision brief for email management, folders and search.
- 2
Calendar scheduling and meetings
Week 2Study calendar scheduling and meetings in the context of digital, Creative & Business, connecting essential concepts with practical decisions and professional documentation.
What you cover
- Essential concepts and terminology within calendar scheduling and meetings
- Methods, tools and professional standards used in practice
- Application through a relevant case, task or workplace scenario
Assessed work: Complete a guided case task applying calendar scheduling and meetings to a realistic setting.
- 3
Contacts, tasks and notes
Week 3Study contacts, tasks and notes in the context of digital, Creative & Business, connecting essential concepts with practical decisions and professional documentation.
What you cover
- Essential concepts and terminology within contacts, tasks and notes
- Methods, tools and professional standards used in practice
- Application through a relevant case, task or workplace scenario
Assessed work: Complete a guided case task applying contacts, tasks and notes to a realistic setting.
- 4
Rules, signatures and productivity tips
Week 4Study rules, signatures and productivity tips in the context of digital, Creative & Business, connecting essential concepts with practical decisions and professional documentation.
What you cover
- Essential concepts and terminology within rules, signatures and productivity tips
- Methods, tools and professional standards used in practice
- Application through a relevant case, task or workplace scenario
Assessed work: Complete a guided case task applying rules, signatures and productivity tips to a realistic setting.
Practical project / portfolio
Complete a workplace file using the tool.
Teaching & learning approach
- Tutor-led explanation and demonstration focused on the published module topics.
- Guided practice using cases, scenarios, templates or production tasks relevant to the programme.
- Individual and group feedback that helps learners improve work before final submission.
- Flexible online, face-to-face or blended participation, with evening and weekend scheduling where available.
Assessment & completion
- • Short applied tasks linked to the published modules.
- • Practical component: Complete a workplace file using the tool.
- • A final assessment or portfolio review covering the full syllabus.
- • Participation in guided sessions, discussions and group exercises.
Learner support
- • Session handouts, checklists and templates you keep after the course.
- • Practice files and design or campaign briefs for each tool covered.
- • Tutor guidance by WhatsApp between sessions.
How this programme is delivered
Online
Guided sessions and assignments you can follow from anywhere with a connection.
Face-to-face
Classroom sessions at our Mile 91 learning centre, including weekend and evening options.
Blended
A mix of online study with periodic in-person workshops, field exercises and simulations.
Career & professional pathways
This programme supports professional development; it does not guarantee employment, promotion or entry to a regulated occupation.
- Use the completed portfolio to demonstrate practical capability for freelance, small-business or junior digital work.
- Apply the skills within communications, administration, marketing or programme-support responsibilities.
- Progress to a longer SLIHSD digital, creative or business programme where available.
Fees & enrolment
- • Indicative programme fee: SLE 150.
- • One-off indicative registration fee: SLE 100.
- • Final fees, start date, delivery arrangement and any instalment option are confirmed in writing before commitment.
- • Submitting an application does not require payment and does not guarantee admission.
Regulatory & recognition notice
SLIHSD is a developing professional learning institution. Accreditation and formal recognition are subject to applicable regulatory approvals. Completion records an SLIHSD professional short course and is not presented as an accredited academic award.
Learners who complete all assessments receive an SLIHSD professional certificate of completion. This records completion of an SLIHSD short course and is not presented as an accredited academic award.
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