Refund Policy
Last updated: 11 October 2026
This policy applies to fees paid to Sierra Leone Institute for Humanitarian and Sustainable Development for applications and programmes.
30-day money-back guarantee
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for our orders. To request a refund, visit paddle.net and look up your order, or contact us at info@slihsd.org or WhatsApp +232 73655013 with your name and order details and we will help.
Refunds are also subject to Paddle's Refund Policy. See our Terms & Conditions for more.