Health, Public Health & Safety

Public Health Emergency Operations Centre (PHEOC) Management

Running an emergency operations centre during a public health event.

3 monthsIntermediate levelProgramme fee SLE 2,500 · Registration SLE 100Online · Face-to-face · Blended
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Programme rationale

Running an emergency operations centre during a public health event. The programme is structured for learners who need practical, assessable capability they can connect to real responsibilities while continuing work or other commitments.

Programme at a glance

Around 12 weeks of guided study, typically two sessions a week plus independent work, so you can keep working while you study.

UnitStudy blockModule
1Weeks 1–2PHEOC purpose, structure and activation levels
2Weeks 3–4Incident management system roles
3Weeks 5–6Information management, dashboards and situation reports
4Weeks 7–8Operations, planning, logistics and finance functions
5Weeks 9–12Deactivation, documentation and after-action review

Target audience & entry requirements

Target audience

  • • Health workers, facility teams, safety focal persons and community health volunteers.
  • • Programme staff whose work includes prevention, preparedness, surveillance, safety or community engagement.
  • • Learners seeking structured professional development in public-health and safety practice.

Entry requirements

  • • Basic literacy and secondary-level education, or relevant practical work experience.
  • • Access to a phone, tablet or computer for online and blended study.
  • • Commitment to attend sessions and submit assignments on time.

Learning outcomes

By the end of the programme, learners should be able to:

  • Activate and staff a PHEOC structure
  • Produce situation reports and dashboards
  • Run an after-action review

Detailed modules

Each module below follows this programme’s published syllabus and contributes to the final practical work.

  1. 1

    PHEOC purpose, structure and activation levels

    Weeks 1–2

    Study PHEOC purpose, structure and activation levels in the context of health, Public Health & Safety, connecting essential concepts with practical decisions and professional documentation.

    What you cover

    • Essential concepts and terminology within PHEOC purpose, structure and activation levels
    • Methods, tools and professional standards used in practice
    • Application through a relevant case, task or workplace scenario

    Assessed work: Complete a guided case task applying PHEOC purpose, structure and activation levels to a realistic setting.

  2. 2

    Incident management system roles

    Weeks 3–4

    Develop practical capability in incident management system roles, linking roles, resources, decisions, accountability and review.

    What you cover

    • Roles, responsibilities and decision points in incident management system roles
    • Planning tools, coordination arrangements and documentation
    • Implementation monitoring, accountability and improvement

    Assessed work: Draft a usable plan, workflow or decision brief for incident management system roles.

  3. 3

    Information management, dashboards and situation reports

    Weeks 5–6

    Develop practical capability in information management, dashboards and situation reports, linking roles, resources, decisions, accountability and review.

    What you cover

    • Roles, responsibilities and decision points in information management, dashboards and situation reports
    • Planning tools, coordination arrangements and documentation
    • Implementation monitoring, accountability and improvement

    Assessed work: Draft a usable plan, workflow or decision brief for information management, dashboards and situation reports.

  4. 4

    Operations, planning, logistics and finance functions

    Weeks 7–8

    Develop practical capability in operations, planning, logistics and finance functions, linking roles, resources, decisions, accountability and review.

    What you cover

    • Roles, responsibilities and decision points in operations, planning, logistics and finance functions
    • Planning tools, coordination arrangements and documentation
    • Implementation monitoring, accountability and improvement

    Assessed work: Draft a usable plan, workflow or decision brief for operations, planning, logistics and finance functions.

  5. 5

    Deactivation, documentation and after-action review

    Weeks 9–12

    Study deactivation, documentation and after-action review in the context of health, Public Health & Safety, connecting essential concepts with practical decisions and professional documentation.

    What you cover

    • Essential concepts and terminology within deactivation, documentation and after-action review
    • Methods, tools and professional standards used in practice
    • Application through a relevant case, task or workplace scenario

    Assessed work: Complete a guided case task applying deactivation, documentation and after-action review to a realistic setting.

Practical project / portfolio

Simulated PHEOC activation with situation report production.

Teaching & learning approach

  • Tutor-led explanation and demonstration focused on the published module topics.
  • Guided practice using cases, scenarios, templates or production tasks relevant to the programme.
  • Individual and group feedback that helps learners improve work before final submission.
  • Flexible online, face-to-face or blended participation, with evening and weekend scheduling where available.

Assessment & completion

  • • Short applied tasks linked to the published modules.
  • • Practical component: Simulated PHEOC activation with situation report production.
  • • A final assessment or portfolio review covering the full syllabus.
  • • Participation in guided sessions, discussions and group exercises.

Learner support

  • • Session handouts, checklists and templates you keep after the course.
  • • Case material and worked examples based on community and field practice.
  • • Tutor guidance by WhatsApp between sessions.

How this programme is delivered

Online

Guided sessions and assignments you can follow from anywhere with a connection.

Face-to-face

Classroom sessions at our Mile 91 learning centre, including weekend and evening options.

Blended

A mix of online study with periodic in-person workshops, field exercises and simulations.

Career & professional pathways

This programme supports professional development; it does not guarantee employment, promotion or entry to a regulated occupation.

  • Strengthen performance in community health, facility support, safety, preparedness or programme-assistant roles.
  • Use the practical project as evidence of applied professional development in your current workplace.
  • Progress to related SLIHSD public-health, safety or emergency-management study where available.

Fees & enrolment

  • • Indicative programme fee: SLE 2,500.
  • • One-off indicative registration fee: SLE 100.
  • • Final fees, start date, delivery arrangement and any instalment option are confirmed in writing before commitment.
  • • Submitting an application does not require payment and does not guarantee admission.

Regulatory & recognition notice

SLIHSD is a developing professional learning institution. Accreditation and formal recognition are subject to applicable regulatory approvals. Completion records an SLIHSD professional short course and is not presented as an accredited academic award.

Learners who complete all assessments receive an SLIHSD professional certificate of completion. This records completion of an SLIHSD short course and is not presented as an accredited academic award.

Ready to start Public Health Emergency Operations Centre (PHEOC) Management?

Applications for the Founding Student Intake 2026 are open. Register your interest and we will guide you to the right programme.

Apply now — Intake 2026